General Terms and Conditions of Use (GTCU)

General Terms and Conditions of Use (GTCU) 

Welcome to the website (hereinafter « the Website »).

The Website was developed as part of the European D2Grids project, which aims to deploy high-performance heating networks. Its objectives are to communicate on these heating networks, train the stakeholders of this ecosystem and propose accompanying documents to help them set up their heating network project.

By using the Website, you acknowledge that you have read, understood and accepted, without limitation or reservation, this document (hereinafter « General Terms and Conditions of Use » or « GTCU »). You also undertake to read the Personal data and cookies  available on the Website.

1. Identity

the Website Publisher

GREENFLEX, Société par actions simplifiée with the capital of 35.855.543 euros, whose head office is located at 7/11 Boulevard Haussmann 75009 Paris, FRANCE and registered in the Trade and Companies Register of Paris under number 511 840 845 (hereinafter «GREENFLEX” or the “Website Publisher”).

VAT number: FR 34 511 840 845

Email address:

Publication Director: GREENFLEX

Technical design and the Website development

ARSENAL PRODUCTION, Société à responsabilité limitée, whose head office is located at 146 avenue Parmentier 75011 Paris, France and registered in the Trade and Companies Register of Paris under number 415 219 658.

Email address:

the Website Hosting Company

OVH, whose head office is located at 2 rue Kellermann 59100 Roubaix, FRANCE.
Phone number: 0972101007

2. Definitions 

Terms and expressions identified by capitalization in the GTCU have the following meanings, whether used in the singular or plural:

« User »: refers to any person who browses the Website.

“D2Grids”: refers to an Interreg North West Europe project which aims at increasing the share of renewable energy sources used for heating and cooling.


3. Use and Undertakings of the User 

Each User of the Website certifies to comply with the GTCU and laws in force, in particular:

  • have the necessary skills and means to access and use the Website;
  • have verified that the computer configuration used does not contain any viruses and is in perfect working order.

Each User that provides Information grants GREENFLEX all transferable rights relating to such Information and authorises GREENFLEX to make use thereof. The Information thus provide by Users shall be considered non-confidential. However, where the Information provided is personal data within the meaning of the applicable law, it shall be treated in accordance with the Personal data and cookies consent to GREENFLEX, where applicable, the right to make any use of the information provided (other than personal data).

The User also undertakes not to hinder, disrupt, divert and more generally not to act in any way that is not in accordance with the ordinary use of the Website.

4. Intellectual property


All information or documents (texts, animated or static images, sounds, photographs, know-how, quoted products …) displayed on the Website as well as all elements created for the Website and its general structure, are either the property of the Website Publisher, or are subject to use, reproduction and representation rights that have been granted to such. These information, documents and items are subject to laws protecting copyright insofar as they have been made available to the public on the Website. No license or any right other than to view the Website has been granted to any person with respect to intellectual property rights. Reproduction of the Website documents is authorized solely as information for personal and private usage. Any reproduction and any use of copies made for other purposes is expressly prohibited and subject to the prior and express authorization of the Website Publisher. In all cases, the authorized reproduction of information displayed on the Website must quote the appropriate source and ownership.

Distinguishing Marks 

Unless otherwise stated, company names, logos, products and brands quoted on the Website are the property of the Website Publisher, or are subject to use, reproduction or representation rights that have been granted for their benefit. They may not be used without the prior written consent of the Website Publisher.

Photos – Videos Credits 

Photo / video credits are available when hovering over images / videos or by scrolling the page.


Any databases made available to Users shall be the property of GREENFLEX, which is a database producer. Users are prohibited from extracting or re-using a qualitatively or quantitatively substantial part of the databases, including for private purposes.

5. Hyperlinks

Activation of links 

the Website Publisher formally declines any liability for the content of the websites to which it provides links. Please consult the general conditions of use and the personal data and cookies policy, or any other document relating to the protection of personal data, of these websites in order to understand their practices. The decision to activate the links is made solely by the Users. the Website Publisher may modify or delete a link on the Website at any time.

Authorization of links

If you wish to create a hypertext link to the Website, you must obtain the prior written consent of the Website Publisher by using the contact details mentioned at the end of the GTCU.

6. Formal Notice


Information and recommendations available on the Website (hereinafter « Information ») are provided in good faith. They are supposed to be correct at the time they are published on the Website. However, the Website Publisher neither represents nor guarantees the completeness and accuracy of the Information. You fully assume the risks associated with the credit you give them. The Information are provided to you on the condition that you or any other person who receives them can determine its interest for a specific purpose before using them. In no event shall the Website Publisher be liable for any damages that may result from the reliance on or use of the Information. The Information should not be considered as recommendations for the use of information, products, procedures, equipment or formulations that would be in contradiction with any intellectual property right. the Website Publisher declines any liability, express or implied, if the use of the Information contravenes an intellectual property right.

The Website Publisher does not guarantee, without this list being exhaustive, that the Website operates without interruption and that the servers that provide access to it and/or third party sites for which hypertext links refer do not contain viruses.

7. Updates of the Website GTCU and applicable law 

The Website Publisher may update the GTCU of the Website at any time. Users are invited to regularly refer to the latest current GTCU available on the Website.

If one or more provisions of the GTCU are found not to be applicable or prohibited by public policy regulations, the other provisions of the unaffected GTCU shall remain applicable to Users to the extent permitted by such regulations.

The GTCU are subject to French law.

In the event of any dispute arising from the GTCU, whether relating to their interpretation, execution or termination, GREENFLEX and the User shall endeavour to settle said dispute amicably prior to any legal action.

In the absence of a successful amicable resolution, the French courts shall have jurisdiction in accordance with the applicable rules of procedure.

8. Personal data

For any information concerning the processing of personal data, Users may consult the Personal data and cookies charter.

9. Contact

For any question related to the GTCU of the Website, you can contact us at the following email address or at the following postal address :

Société par actions simplifiée,

7/11 Boulevard Haussmann 75009 Paris,


Link to : Personal data and cookies charter